Approving Time

Managers and administrators can review and approve submitted timesheets from their team.

Accessing the Approval Queue

Navigate to Time > Approval to see all pending timesheet submissions from your team. The queue shows:

  • Team member name
  • Period covered
  • Total hours submitted
  • Breakdown of billable vs non-billable hours

Reviewing a Submission

Click on a team member’s submission to see the full details:

  • Individual time entries with projects, tasks, and notes
  • Daily totals for the period
  • Any entries that look unusual (e.g., overtime, missing notes)

Taking Action

For each submission, you can:

Approve

Click Approve to accept the timesheet. This:

  • Locks the entries from further editing
  • Makes the time available for invoicing
  • Notifies the team member that their timesheet was approved

Reject

Click Reject to send the timesheet back for corrections. You can include a reason for the rejection. This:

  • Returns entries to an editable state
  • Notifies the team member with your feedback
  • The member can then correct and resubmit

Bulk Actions

When multiple team members have pending submissions, you can approve or reject several at once:

  1. Select the submissions you want to act on.
  2. Choose Approve Selected or Reject Selected.
  3. For bulk rejections, you can add a shared note.

Who Can Approve

  • Managers can approve time from assigned teammates, plus time on projects they manage when their managed-project approval permission allows it.
  • Administrators can approve any timesheet in the workspace.

The teammate assignment is configured under Team Management.

Withdrawing Approvals

If a manager has the “Withdraw Approvals” permission, they can undo a previous approval:

  • The entries return to Submitted state.
  • Withdrawal does not send an email.
  • This is useful when an error is discovered after approval.

Invoiced and protected time remains locked. Submitted entries can be opened through View in Entries when Edit entries during approval is enabled and the reviewer has permission to edit that specific entry. See Time Formats and Existing Workflows for review notifications and correction boundaries.

Correcting Approved Time

Owners and administrators can open an approved time entry from the approval review screen, withdraw approval for that single entry, edit it on the teammate’s timesheet, and approve it again.

See Correcting Approved Time for the full workflow and locking rules.

When historical time only needs a different project, task, or billability classification and its approval and recognised lock history must stay in place, use Administrator Corrections instead. Adding missing time to an approved week remains a separate reopening workflow.

Approval and Invoicing

Approved time entries become available for inclusion on invoices. Until time is approved, it won’t appear in the invoicing workflow (when approvals are enabled).